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Re: Got any great customer service stories?

Had a Gyrodek modded rb250,sold that less armboard for and upgraded to an Orbe.Purchased ex dem an ol Illustrious/argo put that on the Orbe with the gyro armboard.
Could never get the springs quite right,although the tt was square on balance etc and sounded great,the spring knurled/adjuster bit on the armboard side was nowhere near the same height as the other two.

Rang Steve at Michell as I thought I had a dodgy spring.When I told him the arm I was using he said that was the problem,too much weight with the gyro armboard.

Cut an already long story short,I sent the armboard to Michell on a thurs came back to me on the Sat milled down,only three days and no charge.


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  • Re: Got any great customer service stories? - CAFC 12/22/0604:15:00 12/22/06 (0)


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