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In Reply to: Audiogon reliability questions posted by Docrock on November 11, 2002 at 20:49:17:
I don't think you can generalize about the site overall. I have bought and sold stuff through audiogon without incident, but most of my big $$ purchases have either been face-to-face or through a dealer who accepted a major credit card (I'm not talking about PayPal).As far as I'm concerned, if a seller doesn't want to do escrow where the buyer is willing to pay the cost, that's a conversation-stopper.
I think a phone conversation is nice; I want addresses and phone numbers if the price is over a few hundred dollars.
A recent example was where I was looking for an equitech balanced power supply. There was a guy on the west coast who had one at auction; but nobody met his reserve (I didn't bid.). After the auction closed, I wrote him. He said he would be satisfied to get his reserve. Then another seller popped up with the same unit, but much closer to me. I wrote him and told him there was a guy far away from me that would sell at X, would he take X? Since this thing weighs 60 lbs., the shipping cost difference was significant. The east coast seller said he would take X. I said I would get back to him. I diddled around for a few days, trying to make up my mind if I would part with the cash, then wrote the east coast seller to make a firm deal. Unfortunately, he had sold the unit to somebody else while I dithered. My bad; we didn't have a deal, so it was perfectly ok for him to do that. I then contact the west coast guy again. No answer for days and days. Then I see it up at auction on audiogon, but with a high minimum bid, much higher than X, his previous reserve. So, I write him back and he tells me he has "too much money in it" to take X. (This is a guy in the original ad who says he has two of these things for a $20,000 system and only needs one.) I write back and give him information about prices of new products that are competitive with or lower than his minimum, with links to the appropriate dealers' sites. He's unmoved; but nobody is bidding on his auction.
I decide I don't like the feel of the guy and move on, eventually finding a used unit through a pro audio supply house in Boston, at about $200 more than X. Although I regret that my own slowness lost me the chance to buy from the guy on the East coast (who's also an AA inmate), I'm happy to pay a little extra not to deal with the guy on the west coast (and the shipping from NYC -- where the unit was -- is a lot less than from the west coast), I consider the extra $100 net to be a reasonable price to pay to deal with a business using a credit card.
Call me finicky, but I make no apologies for it.
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Follow Ups
- Re: Audiogon reliability questions - Bruce from DC 11/12/0207:32:26 11/12/02 (0)
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