So, I send a tuner across the country. The buyer paid with paypal. He freaks out because he thought I wasn't going to send it. It took me about 10 working days to ship it after receipt of paypal. The buyer enters a dispute with paypal. I sent tuner and he receives it. After a few days, I email him asking if he received, etc. He emails back and says the volume is low. I email back asking how it is connected, antenna, etc. He emails back saying he is tired of messing with it. I suspect he plugged the tuner into his speakers via an RCA cable or whatever. I emailed him telling him tuners do not have an amplifier and need to be run thru a pre/amp, integrated amp, or a receiver. He then files a claim with paypal. Paypal is asking for proof I sent the tuner.
At first, I was just going to send him a full refund but now I'm getting pissed off at him and paypal.
Any sage thoughts?
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Topic - Paypal question... - audiogatorjim 12:33:38 07/31/10 (17)
- Thanks to all. Just to be clear, I offered a 100% refund - audiogatorjim 15:48:36 08/1/10 (1)
- RE: Thanks to all. Just to be clear, I offered a 100% refund - Brian Levy 04:14:50 08/2/10 (0)
- RE: Paypal question... - catama 09:19:59 08/1/10 (1)
- RE: Paypal question... - me 10:11:41 08/1/10 (0)
- RE: Future Advice? - Neff 08:59:55 08/1/10 (0)
- RE: Paypal question... - TedR 15:06:08 07/31/10 (0)
- Take it back and move on - Bill Way 13:18:51 07/31/10 (6)
- I will. Thanks all for the advice. One question, I - audiogatorjim 13:30:12 07/31/10 (2)
- RE: I will. Thanks all for the advice. One question, I - becketma@yahoo.com 16:24:01 07/31/10 (1)
- The buyer pays for return shipping... - Interstage Tranny 07:19:56 08/1/10 (0)
- Speaking of AudioMart .... - reelsmith. 13:26:38 07/31/10 (2)
- Was he from California ? - Ross 17:59:38 08/1/10 (0)
- RE: Speaking of AudioMart .... - soundmotor 08:15:08 08/1/10 (0)
- Can you prove he received the tuner ? .... - reelsmith. 12:53:05 07/31/10 (1)
- RE: Can you prove he received the tuner ? .... - audiogatorjim 13:28:28 07/31/10 (0)
- RE: Paypal question... - Brian Levy 12:47:02 07/31/10 (1)
- RE: Paypal question... - audiogatorjim 13:26:52 07/31/10 (0)