RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion

Shady Lane

Retailers, Manufacturers, ePay, AudiogoN, Paypal or whatever. Buying and selling advice.

Wendell,
I finally got a call from the authorized service center in my area. They received an authorization from LG to look at my tv, but the service tech said it was cancelled due to an overload of calls at their center. He apologized and said they were simply too busy, but a new ticket would be generated and another center would be notified.
Anyway, after talking to him for a few minutes, he believes my issue is not with the TV, but with the Apple TV since my problem does not show on any cable stations.Subsequently, i read the halos i see on Apple TV prior to watching a show is normal as others on another forum mentioned as well.
So i think you're ok with buying an LG. But if an issue arises, don't expect a quick resolution.

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Follow Ups Full Thread

Topic - LG customer service - bob24 15:17:10 10/7/18 (10)

RE: LG customer service - bob24 21:57:04 10/15/18 (1)

RE: LG customer service - bob24 21:58:43 10/15/18 (0)

RE: LG customer service - pictureguy 16:07:35 10/15/18 (0)

RE: LG customer service - volunteer 15:38:34 10/15/18 (6)

Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion - bob24 15:47:24 10/29/18 (5)

RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion - volunteer 06:44:00 10/30/18 (3)

RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion - bob24 10/30/1814:49:19 10/30/18 (2)

RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion - Crazy Dave 08:51:16 12/10/18 (1)

LG: Avoid Like the Plague! - TRUFI 11:45:51 07/1/19 (0)

RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion - bob24 15:48:31 10/29/18 (0)

Follow Ups

RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion - bob24 10/30/1814:49:19 10/30/18 (2)

RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion - Crazy Dave 08:51:16 12/10/18 (1)

LG: Avoid Like the Plague! - TRUFI 11:45:51 07/1/19 (0)

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