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RE: LG customer service

I can't return it. In fact I can't do anything. This all started in the middle of September with a call to LG customer service explaining my issue. As of today, no resolution. Lots of promises from LG customer service to help resolve the issue but that's as far as it goes. It's all talk but no action. Twice they set up appointments for an LG customer service rep to come out to the house and look at the TV and twice no one showed up.
They're probably hoping I disappear and not bother them again. What a joke ,$2000 for a TV and I can't even get any customer service while it's under warranty.'
The funny thing is I received a letter from LG today recommending that I buy an extended warranty since my one-year warranty is almost up!
I mailed it back with all the price options icrossed out and wrote them a letter telling them that it's an insult to me to suggest I buy an extended warranty when they won't even take care of my TV while it's under warranty.

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  • RE: LG customer service - bob24 10/15/1821:57:04 10/15/18 (1)


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