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General Asylum General audio topics that don't fit into specific categories. |
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General Asylum General audio topics that don't fit into specific categories. |
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In Reply to: Music Direct vs Audio Advice? posted by dave123456@mail.com on July 15, 2020 at 21:25:50:
Bought some speakers that shipped immediately. When the speakers arrived, the box had been banged around and there was a small ding in one. They were happy to take care of the problem, offering to either refund part of the money or exchange the speakers.When I chose the later, they emailed me a shipping label and as soon as I dropped them off to FedEx, I emailed MD and they sent the new speakers that day. No hassle, no questions asked.
I count this as very good customer service and I only had one person to deal with. He was very responsive and competent.
I have never heard of Audio Advice.
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Follow Ups
- Had a very good experience last month with MD. - viridian 07/16/2007:11:32 07/16/20 (0)
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