I placed an order for a Mapleshade audio rack a few weeks ago, but decided on changing the feet for the rack.
I made two calls, each a week apart and left my phone number, but no one has called back.
I also called Pierre today about the non-response from customer service but he didn't call back either.
I thought perhaps they were closed down for a couple weeks for vacation, but I don't see anything on their website indicating this. Or maybe they're really busy and just shorthanded, I don't know.
I know my rack is going to take at least a month or more to be ready but my complaint is about the non-response from customer service.
Anyone else experienced this with Mapleshade or is it just my bad luck?
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Topic - Mapleshade customer service not returning calls - bob24 15:27:42 06/12/18 (19)
- RE: Mapleshade customer service not returning calls - DaveT 18:29:13 06/13/18 (6)
- RE: Mapleshade customer service not returning calls - bob24 06:03:42 06/15/18 (0)
- RE: Mapleshade customer service not returning calls - BillWojo 04:07:36 06/14/18 (4)
- I have 5 of his ac cords. No problems - hawkmoon 09:14:43 06/14/18 (3)
- It is easy to mock things.. period LOL nt - toothpaste 09:26:20 06/14/18 (2)
- RE: It is easy to mock things.. period LOL nt - BillWojo 17:43:31 06/14/18 (1)
- The standard referenced above. - G Squared 20:35:24 06/14/18 (0)
- Hope their cust service wasn't electrocuted ;-) - AbeCollins 17:10:43 06/13/18 (3)
- Good call. nt - toothpaste 08:13:11 06/14/18 (0)
- RE: Hope their cust service wasn't electrocuted ;-) - stereo5 17:33:04 06/13/18 (0)
- Hahahahaha! (nt) - 1973shovel 17:26:13 06/13/18 (0)
- RE: Mapleshade customer service not returning calls - howgeif 16:15:28 06/12/18 (4)
- got me poking around - G Squared 16:45:02 06/12/18 (3)
- RE: got me poking around - CG 04:31:25 06/14/18 (0)
- RE: got me poking around - Mike B. 15:05:43 06/13/18 (0)
- RE: got me poking around - Caucasian Blackplate 12:31:24 06/13/18 (0)
- RE: Mapleshade customer service not returning calls - howgeif 16:13:24 06/12/18 (2)
- RE: Mapleshade customer service not returning calls - bob24 17:43:45 06/12/18 (1)
- RE: Mapleshade customer service not returning calls - stereo5 11:50:06 06/13/18 (0)