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Re: They did it again !

Audioall:
First let me welcome you to the EMM Labs family. Secondly, let me try to clear a few things up.

You stated:
"The reason there are so many EMM Labs pieces on sale at Audiogon is that EMM Labs changed their distributorship for the US and all the old dealers are dumping their inventory. EMM Labs recently appointed Jonathan Tinn as their VP of marketing. The problem is Jonathan owns a dealership (Chambers Audio) in Oregon and that made most of the exisitng dealers so pissed off that they dropped the line. As you guys know, small dealers make their $$ based on exclusive sales territories and most of the existing EMM Labs dealers saw this recent move as very threatening to them."

Answer:
Not one dealer "dropped the line". They were dropped and they are bitter. And now, they are spinning it to benefit them. We terminated the US Distributor and each and every dealer that he worked with. There is more regarding this in the answer to the next question.

You stated:
"The other driving factor is that EMM Labs has just introduced SE upgrades for the DCC2 and the CDSD. The CDSD is unchanged but the price increased $500. The DCC2 price increased $2000 but Jonathan could not describe what the changes were."

Answer:
I never said I "could not", I said, "I would not descibe the physical changes." There is so much misinformation about differences in the the previous generation of the EMM Labs product that a decision was made to talk only about sonic differences. That truly is the only thing that matters.

People speculate that one unit with a black knob sounds better than another unit with a silver knob, or vice-a-versa. It is ridiculous. Changes are made due to availability of parts through vendors and sometimes that dictates what is used. No sonic impact equals no redesignation of model name. I recently was told by a customer that he was told that he needed to sell his DAC6e for a newer DAC6e because there were huge changes made and the unit he had was an "old" model. He was lied to. The only time EMM Labs will change a model is when the technology they have developed is significant enough sonically to demand the change, such as in the new "Signature Edition". In the DAC6e or DCC2, there were NO changes that demanded any new model designation. Some dealers may have wanted to dip into the same well many times and have out and out lied. That is the reason we have "cleaned house". We do continue to have a quality dealer base and they are all dealers who offer unsurpassed service and loyalty to their customers. At any time, if we hear differently, that particular dealer will be terminated. In the meantime, there are going to be those dealers that spin the truth to work for them, but the truth is they never properly represented the product.

You stated:
"There was a very eagerly anticipated bake-off of an original DAC6e and a DAC6e SE to be posted on Audiogon. The only thing I read from that bake-off was that the upgrade was about as significant as what one would get from a good power cord upgrade. I assume, but I don't know for certain, that those comments are what led Audiogon to kill the threads."

Answer:
None of the people that attended this listening session ever described the upgrade as "about as significant as what one would get from a good power cord upgrade". That was something that was added by someone who was told that by a former dealer who was trying to sell them the previous model and had never even heard the Signature Edition.

Best Regard,

Jonathan Tinn
EMM Labs


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  • Re: They did it again ! - Jonathan Tinn 05/9/0613:47:54 05/9/06 (0)


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