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Your anger is very justified

What is really new? It has been common practice for yonks to "shop around" to get the best price, find the most suitable gear etc, so in that context the internet is just another competitor.

But I can see the other side of the picture. You were observed to be a non buying "tyre kicker" and the store owner felt peeved to be paying staff to attend to a non revenue and time consuming customer.
However that is no excuse for his bad manners and his lack of sense of customer relations.

Overall it is a rather sad scene for audio with home theatre taking over from it in most stores. Ironically this is promoting the internet as a more audio friendly place to shop. Progress? Not from some points of view, but it is an example of evolution in action. Only the fittest, who give genuine friendly service, will survive.

John

Interesting times

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