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Re: Customer Relations

I don't understand how you intend to "go further" with this. It appears the retailer discriminated against someone who, in his/her belief, buys product from his/her competition. It is entirely legal to discriminate on this basis. So you have no legal backing for "going further" on that route.

And you won't "go further" with it by publicizing the retailer's name. That would possibly do harm to his/her business's reputation and cost him/her sales and customers. It's probably wise that you choose not to go this route as if any of your facts are misrepresented it could open you to a slander lawsuit.

You're welcome to be angry. But so is the owner of that establishment. If you are indeed demo-ing equipment in his/her store and buying elsewhere then shame on you. That is definately a violation of trust. If you aren't buying elsewhere then this is a simple misunderstanding which I'm sure could be cleared up with a phone call and credit card number when you do want to purchase. That is assuming you want to maintain a relationship with this establishment which it doesn't sound like you want to do.


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  • Re: Customer Relations - Chris_F 01/17/0512:25:37 01/17/05 (0)


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