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Customer Relations

I had visited a small Audio shop in which I will leave nameless for now. In the past, I have been there about half a dozen times without a single purchase. Upon my recent last visit I was rudly thrown out. Here's how it goes. I asked the salesman if I could demo a certain speaker they carry. The store owner steps in and says " I don't have the speaker, and if I did I wouldn't play them for you". I replyed why not? Owner says "We give you demos,buy nothing,and then you buy on line". He doesn't know me on a opersonal level. So, how can he assume that statement. That being true or false is not the issue here. That derogatory accusation towards me is a personal negetive judgement of my character. I understand it's a business that the only goal is to produce capitol. I also know that maybe the "on line" audio market is killing his businss, but don't take it out on me. I do not deserve to be treated in an unprofessional manner. Yes, I'm taking it personal and I'm prepared to go futher with this. I will not stand for discrimination.


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Topic - Customer Relations - FishMatisse214@aol.com 10:06:33 01/17/05 (98)


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