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General Asylum General audio topics that don't fit into specific categories. |
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General Asylum General audio topics that don't fit into specific categories. |
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In Reply to: Hi Fi companies and customer contact - worst and best posted by mbnx01 on August 12, 2014 at 12:48:18:
While I find the set-up of their website clunky, it has always been up and running and accessible to me, whether I use Internet Explorer or Safari (I do not use Chrome), and it's a treasure trove of information not only on current products, but legacy products as well.Also, CJ has always responded promptly when I have contacted them by phone or email, even for arcane questions about out of warranty products. And, they just fully restored my 14 year old MF2250 promptly and for a very reasonable price.
With all due respect, I think it is just odd, and unfair, to list them in a "worst" category based on your limited, and seemingly very unusual, experience. It's a fantastic, customer-oriented small U.S. business and deserves better.
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Follow Ups
- As others have said, CJ should be near the top of anyone's BEST list . . . - JoshT 08/12/1423:14:36 08/12/14 (5)
- RE: CJ - unclestu 15:08:21 08/13/14 (1)
- RE: CJ - fantja 18:43:10 08/13/14 (0)
- Agreed... Sadly, we can continue to watch ARC descend into mediocrity since Bill passed on and his sons soldnT - Cleantimestream 06:55:16 08/13/14 (2)
- You seem so sure about this. - genungo 07:04:21 08/13/14 (1)
- Agreed . . . - JoshT 08:55:04 08/13/14 (0)
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