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General Asylum General audio topics that don't fit into specific categories. |
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General Asylum General audio topics that don't fit into specific categories. |
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In Reply to: Re: The problem with Hi-Fi dealers (long) posted by Rich Brkich on July 20, 2000 at 15:19:29:
The unfortunate thing (I would guess) is that the dismissive attitude that some salespeople have may not even be known to the shop the work at. I cannot imagine any business owner instructing his employees to be rude and unhelpful yet this is exactly what happens.Your post mentions that you can tell when you talk to your clients, whatever their background, that they share an enthusiasm for music and that's what's important. More times than not, the staff at hi-fi shops would rather sit around and bullshit with each other than come over and help. I cannot tell how how many times I have been in a shop for 30 minutes or more (only customer in the store) with not one employee coming up to offer assistance (usually 2-5 employees working). I travel all over the country and stop by hi-end shops whenever I can so am sad to report this happens far more than it should.
(P.S. the other thing which pisses me off, but has only happened once thankfully, is when I brought in my own disks (Tom Waits, F. Zappa, Michael Hedges) to listen to a pair of speakers, only to be told by the sales person that he didn't want to play what I brought is becasue it wasn't "audiophile music". As far as I'm concernced, whatever I listen to and enjoy qualifies.)
I have never been in your shop so am not saying these things are true for your company, just that it does happen and it is irritating as all hell to those of us that don't own audio stores but want good sound.
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Follow Ups
- Re: The problem with Hi-Fi dealers (long) - mcody 07/20/0016:32:02 07/20/00 (0)
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