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Computer Audio Asylum Music servers and other computer based digital audio technologies. |
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Computer Audio Asylum Music servers and other computer based digital audio technologies. |
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In Reply to: Here's the "customer service" I received from JRiver posted by Beetlemania on November 28, 2014 at 19:57:23:
You are off base. You should have uninstalled JPlay and run the test. By its nature, JPlay messes with the relationship between device drivers, the operating system, and audio applications. It is entirely possible that this remains while JPlay is installed even if it is not actively in use. (Example: Anti-virus software often behaves this way.)
It is elementary diagnostic strategy to isolate components and to diagnose a minimal collection. You were asked to do this and you didn't. If you ask for help and don't follow advice given then why should you expect more help? If you've read all of my posts on JRiver, you will see I am no fan of them. But in this case they are right and you are wrong.
Tony Lauck
"Diversity is the law of nature; no two entities in this universe are uniform." - P.R. Sarkar
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Follow Ups
- As much as I dislike JRiver, in this case they are right and you are wrong. - Tony Lauck 11/29/1408:49:35 11/29/14 (6)
- Except that I asked - Beetlemania 21:15:57 11/29/14 (5)
- RE: Except that I asked - Tony Lauck 09:04:21 11/30/14 (2)
- I can always "just" re-image - Beetlemania 11:52:18 11/30/14 (1)
- RE: I can always "just" re-image - Tony Lauck 13:57:54 11/30/14 (0)
- It is time to recognise that - fmak 22:02:55 11/29/14 (1)
- RE: It is time to recognise that - motberg 02:42:28 11/30/14 (0)
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