In Reply to: RE: The UPS Store is not. posted by Bob Neill on June 20, 2014 at 09:48:22:
I spoke with my local UPS Store owner. He said that these "stores" used to be Mail Boxes, etc. They UPS bought them, sort of, meaning they "franchised" them and put their name on them, but kept careful legal distance from them. So in effect, my local guy got a new boss. UPS put their name on the stores to increase UPS business, which it did.
The deal is this: IF you sign a form saying your package is worth whatever it is (if it's over $1000), and the form is countersigned by the UPS driver when he picks up the package from the UPS Store, then you MAY be able to collect the full amount of insurance...after an inspection which frequently declares packing material insufficient! The UPS Store not being truly a part of UPS, it can be declared "outside the UPS system" which is another way they can limit their liability.
So yes, the UPS Store should make this expressly clear to anyone who comes in with what they see is very likely valued over $1000, which means the clerk has to be reasonably intelligent, perceptive, and responsible. But the disclaimer, albeit in small print, is on the receipt you get onllne when you go through the shipping process. So to be fair, if you ignore that, you are partially culpable. The arrangement is rotten, its execution is draconian, UPS makes money on it. But I doubt you'd get very far in court on it and your lawyer would make out better than you would!
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Follow Ups
- RE: The UPS Store is not. - Bob Neill 06/20/1410:44:18 06/20/14 (0)